Push-to-Talk Over Cellular (PTToC) is a communication technology commonly used in wireless cellular services that enables instant voice communication. Unlike traditional full duplex communication, where both parties can speak simultaneously, PTToC uses a half duplex mode. This means that only one person can speak at a time, while others listen.

To transmit voice, users press a designated button, which activates the microphone and allows them to speak. When the button is released, the device switches back to receiving mode, and the microphone is muted until the button is pressed again.

PTToC is versatile, supporting not only one-on-one communication but also group broadcasts, allowing users to reach large groups with a single button press. Additionally, PTToC technology integrates messaging, and high-quality image and video transmission over IP networks, ensuring reliable and seamless connectivity.

Push-to-Talk Over Cellular (PTToC) allows users to communicate instantly by pressing a dedicated PTT button on a handheld or mobile device. When the button is pressed, the user can speak, and when it is released, the device switches to listening mode.

PTToC leverages MNO's (Mobile Network Operator) data, providing the reliability and coverage of mobile phone services, which often surpasses that of traditional two-way radios. Communication is immediate, as long as all users are connected via Wi-Fi, 3G, 4G, LTE or 5G networks. This ensures consistent and dependable communication across various locations.

Push-to-Talk (PTT) devices are communication tools that enable instant voice transmission with the push of a button, commonly used in settings that require quick, reliable communication. Traditional PTT devices include:

• Two-way radios
• Cell phones with PTT functionality

In addition to these, professional-grade Push-to-Talk over Cellular (PTToC) devices are also available for more robust communication needs.

Users can convert their Android or iOS smartphones into push-to-talk devices by using the SUNCOMMS mobile app. Unlike traditional two way radios that depend on radio waves, SUNCOMMS' PTToC technology operates over cellular networks, including 3G, 4G, 5G, LTE, and Wi-Fi. This enables global coverage, allowing PTT communication anywhere an internet connection is available.

Push-to-Talk over Cellular (PTToC) technology is widely used across a range of industries, including:

- Construction

- Logistics

- Transportation

- Retail

- Security

- Hospitality

- Emergency Respond

- Public Safety 

These sectors rely on PTToC for its ability to provide quick, efficient, and reliable communications, which is essential for coordinating tasks and ensuring safety in dynamic work environments.

Push-to-Talk enhances business communication, leading to increased productivity and organizational efficiency:

• Instant Communication: Enables teams to communicate instantly across devices, regardless of location.
• Private and Group Calls: Supports both one-to-one and large group calls.
• User-Friendly: Simple operation by pressing a button to talk.
• Quick Installation
• Reliable Coverage: Functions over cellular networks including 3G, 4G, 5G, LTE, and Wi-Fi.
• Lone Worker Protection and SOS Alerts: Real-time tracking and SOS button for emergencies.
• Man Down Feature: Detects falls and impacts, sending alerts to the command center.
• Real-Time Location Tracking
• Secure
• Cost-Effective: No infrastructure required, rapid deployment possible.
• Time and Attendance Management: Track workforce attendance and manage workers effectively, reducing reliance on manual processes and increasing efficiency.

A fully integrated push-to-talk and workforce management solution streamlines operations, providing several key benefits:

- Improved Labor Forecasting: Accurate predictions of staffing needs help optimize scheduling and resource allocation.

- Enhanced Productivity: Streamlined communication and task management lead to a more efficient and effective workforce.

- Increased Operational Efficiency: Automation and real-time updates reduce downtime and minimize errors, leading to smoother operations.

- Cost Reduction: Efficient resource management and minimized operational delays contribute to lower overall costs.

- Time and Attendance Tracking: The system simplifies tracking, ensuring accurate records and compliance with labor regulations.

- Safer Workforce Management: Enhanced safety features, particularly for lone workers, help monitor and protect employees in real-time.

No, our workforce management solution is fully integrated with the PTToC platform. The dispatch console and controller handle all organizational activities, including creating digital forms and assigning shifts.

Yes, employee locations can be tracked through our Dispatch Console. Dispatcher can monitor the real-time location of employees, which is crucial for ensuring their safety, especially in hazardous environments or remote areas. This immediate visibility allows for quick response in case of emergencies. Real-time position tracking significantly enhance employee safety by providing monitoring, improving emergency response, and supporting overall operational efficiency.

Rugged devices are equipped with an emergency button that, when pressed, alerts the dispatch center. The dispatch controller can initiate ambient listening, which transmits surrounding audio without requiring the PTToC button to be pressed. Additionally, the controller can locate the employee and dispatch the nearest available help.

Yes, higher-priority subscribers can override lower-priority users based on administrative settings.

Yes, the Suncomms Dispatch Console allows administrators to monitor battery levels, network connections, adjust audio settings, remotely disable PTToC functions, and perform other essential administrative tasks.